Last Updated: July 23, 2026
At Uma Bastragar, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, sales, or peak seasons, processing times may be slightly longer.
Estimated delivery timelines are:
Uttar Pradesh: 2–4 business days
Metro Cities: 3–6 business days
Other Locations Across India: 4–8 business days
Delivery times are estimates and may vary due to courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Free shipping may be offered on eligible orders as part of ongoing promotions.
Standard shipping charges, if applicable, will be displayed during checkout before payment is completed.
Once your order has been shipped, you will receive a confirmation via email or SMS/WhatsApp (where available) containing your tracking details, allowing you to monitor your shipment.
We partner with trusted courier services to ensure secure delivery across India.
Please ensure that the shipping address, contact number, and PIN code provided during checkout are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
If a delivery attempt is unsuccessful due to the recipient being unavailable or incorrect address details, the courier may make additional delivery attempts. If the order is returned to us, additional shipping charges may apply for re-dispatch.
If your package appears damaged or tampered with at the time of delivery:
Do not accept the package if it is visibly damaged or opened.
Take clear photos of the package.
Contact our customer support within 48 hours with your order number and supporting photos.
We will investigate the issue and assist you with an appropriate resolution.
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:
Weather conditions
Public holidays
Natural disasters
Courier service disruptions
High order volumes during festive seasons
We appreciate your patience and understanding in such situations.
Currently, Uma Bastragar ships only within India.
If international shipping becomes available in the future, this policy will be updated accordingly.
If you have any questions regarding shipping or your order, please contact us:
Uma Bastragar
Email: umabastragar.shopify@gmail.com
Phone: +91 98895 00500
Address: Shop No. 18 & 19, Empire Lane, Parade Chauraha, Navin Market, Parade, Kanpur, Uttar Pradesh 208001
